According to the book “Intelligent Automation in Digital Transformation Strategy”, most leaders get it wrong by assuming that intelligent automation is a replacement for human workers, rather than a catalyst for transformation.
In reality, AI and automation are designed to augment human capabilities, freeing up time and energy for more strategic and creative work.
To unlock the full potential of intelligent automation, executives must focus on developing a workforce with the skills to thrive in an AI-driven economy, including digital skills such as prompt engineering, data and analytics along with telling stories with data.
By investing in employee development and creating a culture that encourages experimentation and innovation, leaders can drive business growth and stay ahead of the competition.
In our work assisting organizations with deploying AI and Intelligent Automation we are seeing two major friction points: leadership engagement and staff retraining. Combined these friction points are delaying or ultimately killing deployments.
The question is: Are you preparing your organization for the impact of AI and intelligent automation, or are you just patching up the old systems?
#Leadership #DigitalTransformation #AI #FutureOfWork #OrganizationalChange #EmployeeDevelopment