A staggering 25% of European workplaces are now making critical decisions about employee working lives ranging from task scheduling to performance evaluations that are using algorithms and AI.
This isn’t just a gig economy phenomenon; it’s rapidly infiltrating traditional industries, and the lack of transparency is creating a ticking time bomb.
The emerging EU Platform Workers Directive offers a glimpse of accountability, but it’s clear that current legislation is lagging far behind the pace of AI adoption.
For executive leaders, this means proactively demanding “explainable AI” which is the ability to understand how these systems arrive at their decisions and it isn’t just a nice-to-have, it’s a business imperative.
The rise of LLMs and agentic AI is amplifying this challenge, demanding a new level of scrutiny over data quality, algorithmic bias, and the potential erosion of human oversight.
Are you prepared to dismantle the black box and foster a culture of algorithmic transparency before it’s mandated – or before it backfires?
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