Don’t Let AI Automate Your Inefficiencies – Ask These Tough Questions First

Don’t Let AI Automate Your Inefficiencies – Ask These Tough Questions First

Oct 15, 2025 | Agentic AI, AI, Blog, Business Strategy, Digital Disruption, Generative AI, Innovation, Intelligent Automation, Leadership

To get started, ask yourself these critical questions:

What are our core business processes that can be optimized for efficiency and effectiveness?
Identify areas where manual labor is repetitive, prone to errors, or can be streamlined.

Where do we have siloed data and systems that need to be integrated?
Uncover opportunities to connect disparate data sets and systems to drive better decision-making.

What are our strategic goals and how will automation support them?
Align your automation initiatives with your organization's overall vision and objectives.

How will we measure the success of our automation efforts?
Establish clear metrics and benchmarks to track progress and make informed decisions.

Who are the right stakeholders to involve in this transformation journey?
Engage key teams, including IT, operations, and business leaders, to ensure a cohesive approach.

By asking yourself these questions, you'll be well on your way to designing an intelligent automation strategy that drives real value for your business.

What's the first question you're asking yourself about your automation journey?

#IntelligentAutomation #DigitalTransformation #Leadership #BusinessStrategy #AI #Innovation

New Book: Phantom Ex Machina – Digital Disruption’s Role in Business Model Transformation

New Book: Phantom Ex Machina – Digital Disruption’s Role in Business Model Transformation

Oct 22, 2016 | Blog, Book, Digital Disruption

Phantom Ex Machina

After 3 years of research and investigation, a new book on Digital Disruption is available.

The book focuses on:

  • Examines strategic and operational digital disruption frameworks to determine their effectiveness on business models;
  • Explores technology’s role in creating new business operations; and
  • Includes case studies showcasing digital disruptions in different business models and areas.

This book explores the factors that make digital disruption possible and the effects this has on existing business models. It takes a look at the industries that are most susceptible to disruption and highlights what executives can do to take advantage of disruption to re-invent their business model. It also examines the pivotal role that technology plays in creating new dynamics to business operations and forcing business model changes. Adoption of digital technology has caused process disruptions in a number of industries and led to new business models (e.g., Über, AirBnb) and new products. In addition to covering some of the more popular and well known examples, this book targets not so obvious disruptions in the education sector and in services and changing business models.

Phantom Ex Machina: Digital Disruption’s Role in Business Model Transformation is divided into six parts. The book begins with an introduction to digital disruption and why it matters. The next part of the book focuses on business strategy which includes case studies on the impact of social media and how digital disruption changes pricing strategies and price models. For part three, the authors observe technology’s role in digital disruptions. Chapters cover how 3D printing is challenging existing business models and how the automotive industry is innovating with new perspectives. Part four covers higher education, recognizing digital disruption’s transformation in graduate management education. Part five centers upon the service industry with a look at virtual teams and the emergence of virtual think tanks. Finally the book concludes with a look to the future, embracing disruptions.

The book is available from Springer Press, Amazon.com, Amazon.ca and Indigo.ca